Lifeline

What is Lifeline?

For over 20 years, Philips Lifeline has helped people preserve their independence by giving them the confidence to continue living in their own homes—doing things for themselves. We do this by making sure they know that whenever help is needed, it's just a button push away. To call for help, subscribers simply press the Lifeline Personal Help Button they wear as a pendant or on a wristband.

The Personal Help Button activates a small, in-home communicator that automatically dials the Lifeline Response Center. Within seconds, the call will be answered by a caring, highly trained representative. We are there, when family or friends can't be—24 hours a day, 365 days a year. Lifeline immediately informs the caregiver and designated health care providers of any change in the subscriber's condition, thus minimizing complications and making sure they quickly get the right help.

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Lifeline is available through Advocate Health Care

Advocate Health Care is proud to offer Lifeline Systems, a program that connects people to the support of neighbors, friends, and emergency services in the community. The program is ideal for the frail elderly, people living alone and for anyone who wants ready access to assistance for someone they love. The individual served is able to directly contact trained Lifeline staff 24 hours a day from around their home or yard - up to 750 feet depending on the layout of your home and the type of equipment. Over the years, Lifeline has provided this service to over four million people across North America. With Lifeline, your loved ones can rest assured that you're safe, secure, and happy in your home.

Who uses Lifeline?

Caregivers concerned about an older adult alone at home for long periods of time count on Lifeline's support. Older adults often use Lifeline to remain independent yet safe in their homes. Lifeline can even assist patients coping with illnesses such as CHF, Diabetes, COPD, Parkinson's, Emphysema or the aftereffects of a stroke, by getting the right kind of assistance fast. Lifeline also offers a special option for subscribers who are severely arthritic or otherwise disabled.

How does Lifeline work?

Lifeline subscribers establish a network of friends, neighbors, relatives and health care providers. Whenever you need help, one press of your lightweight, waterproof help button activates a small in-home unit called a communicator. It puts you in touch with caring Lifeline staff who talk to you to find out what kind of help you need.

If you do need help, we'll call the right kind of help for you. It may mean dispatching an ambulance. Or simply asking your neighbor to look in on you.

To learn more about Lifeline products, call 847-296-0737