Financial assistance

Advocate's mission is to provide quality and compassionate health care to our patients and their families. We understand that hospital bills and insurance claims can be confusing. We want to help you understand what Advocate will do to assist you, how you can assist us and your health plan, and how we can help you with your application for qualifying for government or charity assistance programs.  If you wish to speak to a customer service associate, please call 224-783-3025 Monday – Friday, 8 a.m. to 5:30 p.m. 

View our brochure - "Understanding Billing and Financial Assistance": English (pdf format) |  Spanish (pdf format)